Address: | Pune, Maharashtra, 411040 | Website: | miracas.com/ZS/feed |
Hi,
I am Mruthyunjay Prasad. I had placed an order of 4 products on Miracas website on 8th Of August. Order Number is #14832. Its been a month already but there is no update regarding my order and in the website its showing 5 days delayed but its been more than the mentioned timeline.
I tried to reach you customer care number but your people has no common sense how to speak to customers. They are just saying its delayed in customs. and need 10 more days to dispatch 2 products and for other 2 products there is no update when it will be dispatched. If I ask for refund there is no option to get back my money. Instead it will be credited to Miracas account.
I am not getting back my money also there is no update on product delivery.they are not answering my calls now also there is no response to my messages and emails.
Please help me out in getting my money back.
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ORDER ID Of new order-11275. The total amount of it is -3080/-. For balance amount of 790/ chose option of Cash on delivery. But they delivered one product only on 18/8/2016 and took balance amount of 790/-. Now they are responding on second product.