Miracas International — Product is not delivered yet

Address:New Delhi, Delhi, 110001
Website:www.miracas.com

My order number is 49087 which i ordered on 10th Dec 2016 and was supposed to be delivered on 27th Dec 2016.
The order is still not delivered and is showing "Delayed due to uncontrolled circumstances. Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by Miracas International." while i am trying to track the order.

Also, there customer care never picks the phone and never reply the messages.

Request you to cancel the order and refund full amount at the earliest.
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Miracas International customer support has been notified about the posted complaint.
Jan 11, 2017
Updated by goyalpun
Updating company address:
Level-6, Pentagon 2, Magarpatta City
Pune
Pune District
Maharashtra
India - 411013
Jan 24, 2017
Updated by goyalpun
Still no action.
Jan 25, 2017
Updated by goyalpun
Still no update. Please check.
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    +91 22 3077 0240
    Miracas International Address
    Level-6, Pentagon 2, Magarpatta City, Pune, Maharashtra, India - 411013
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