[Resolved] Mirraw Online Services — wrong order delivered-m[protected]

hm10

Address:	55122
Website:	Mirraw.com

After waiting for nearly 3 weeks and spending $250, i received the package much to my dismay. I have somebody else's order. Wow. So i called up mirraw and for the past 1 week they have still not tracked my package nor would they refund me. I get an automated email response saying they apologize for the inconvenience and will get back in 24 hours. I guess, the sun never sets in that part of the town as it has been 1 week. Utter disappointment!!!

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Dec 21, 2018

Complaint marked as Resolved

Mirraw Online Services customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Mirraw Online Services Customer Care's response Hi Hema,

We are really sorry for the delay will get your issue resolved at the earliest.
Please check your personal mail.

Regards,
Afrin Khan.

Dec 21, 2018

Updated by hm10 Re: M[protected]. Absolutely disgusting customer service by mirraw. Afrin Khan and Wilson Godimadi from Mirraw responded to my previous online complaint saying they will resolve it..It has been freaking 3months almost and still no refund. Now it's in the hands of somebody lower in the chain and he has been useless as well like others. Please don't put wrong information saying the complaint has been resolved. It's goddamn unresolved still!!!

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Comments

dijaani26

Hello,
is there any possibility to cancel an order? I ordered yetserday 21 sarees twice. I need to cancel one order otherwise i'll get 42 sarees instead of 21.

Order number is
M[protected]

Thank you very much