[Resolved]  Mitsubishi Heavy Industries Ltd — Complaint about the after sales service !!!

Hello Sir / Madam,

The after sales service of your AC dealer in Chennai (Madras Air Control and Ayyappan Associates) is horrible. Please read the reviews in google for this company about Service they are offering, you will get to know the exact picture about this dealer.

My AC stabilizer is not working for the past five days and my family is suffering in this peak summer where the temperature is 42 degrees.

If this is way the customers are served after sales, then your company brand image value will come down in front of customers. They say customer is King, but here the customers are ignored after sales.

Customers have many choices to choose from, but for a Company like Mitsubishi it takes decades to build the Brand Image and to gain Customers Trust. I hope you got the message, which I am trying to convey and hope my issue is addressed and resolved at the earliest,
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May 20, 2023
Complaint marked as Resolved 
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