Mittal Hospital — leaving the patient unattended

Address:

Ajmer, Rajasthan, 305004

I had a sprain in my foot and hand. On 16.04.2018 i went to mittal hospital at around 12 pm. As soon as i got my x ray done, there was no attendant to take me to the doctor. Without any bandage i was walking all around with a sprain in my foot and hand as the doctor's working hours were over. There was no alternate doctor available. The staff said that the doctor will come at 5 in the evening. So at least the bandage should me done to provide a support to the foot and a wheelchair should be provided. Very poor services and completely dissatisfied with the horrible experience. I did not get the services according to the money i paid for. Was it not the responsibility of the staff to take care of the patient?