Mivi.in — Mivi Collar 2A with Fast Charging Bluetooth Headset

I have registered complaint about warranty claim of my product on 24 nov 2021.
then they pickup the product from home on 9th december2021.
after that i got a mail on 11 Dec that the query will get resolve successfully, at the earliest but after 11th i tried mails but i am not getting any response from mivi.in. its almost 1month but my complaint is not resolved.
below i am attaching all the mail screenshort ant bill of the product for your reference
+6 photos
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