Mjp Rohilkhand University — refund of advance fee

I am manika tyagi, roll no. 45027159, state rank-48647
I did counselling registration in phase 1 round 2 and paid ₹5750 as the counselling and advance college fee but due to some reasons no college was alotted. After that i did pool counselling registration again and paid total fee of ₹52000 and alloted college but the advance fee i paid earlier of ₹5750 is not refunded.
So this mail is in regarding of refund of ₹5750 counselling registration fee paid in second round.
Kindly do the needful as soon as possible.
Payment transaction number - qhmp[protected]
Payment date - 13-june-2019
Receipt no.[protected]