Mobile E Mart — My order is not delivered

Address: Address :-F1, 21A,Moti Nagar West, Akshardham Mandir Road, Chitrakoot,Vaishali Nagar, Jaipur Pincode - 302021 Mobile Number :- 7221856099

My order number[protected] is still not delivered. I have written email to [protected]@mobileemart.com and [protected]@mobileemart.com. I have also called on helpline number [protected]. There is NO response.

https://www.mobileemart.com/
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I requested Mobile E Mart to kindly refund my money back into my bank account. I have also sent the photo of my cheque to them so that they can refund my money back through online transfer. This company is not having the stock of the battery which I have ordered through their website.
Kindly help me to get the refund asap so that I can buy the battery from other stores. As per the Mobile E Mart, this battery was supposed to be delivered till 21/12/2020. I ordered this Battery on 11/12/2020 and made the payment on the same day.

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    Mobile E Mart Phone
    +91 72 2185 6099
    +91 78 7785 6588
    Mobile E Mart Address
    F1, 21A, Moti Nagar West, Akshardham Mandir Road, Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan, India - 302021
    View all Mobile E Mart contact information