BSNL prepaid mobile no.[protected] — wrong deductions from prepaid a/c

Address:

Lucknow, Uttar Pradesh

To. 26th Oct 2012
The BSNL Authority,
Lucknow


SUBJECT : WRONG DEDUCTIONS FROM THE PREPAID ACCOUNT ( MOBILE NO. [protected])

Sir,

This email is to voice my strongest dissatisfaction regarding BSNL Services where my current balance should have been Rs.162.68 as on 23rd Oct 2012 .

My BSNL account was topped up by Rs.110 (Rs.52.68+Rs.110) , but wrong deductions have been done from my account for subscriptions which I have NEVER subscribed for. That is Rs.60 for chat subscription (2months) and Rs.30 for BSNL Tuning .Kindly deactivate above mentioned subscriptions and credit the deducted amount in my account as early as possible as it is quite repulsive for me (customer). “I mention it strongly that I’m not interested in these subscriptions and nor I’ll be in future”.I hope a punitive action will be taken by the erring authorities concern in reply immediately.

Thanking You,
Yours sincerely,
Avinash Chandra Singh
(aggrieved customer)