Dear Sir/Madam,
I have purchased HTC Desire SV Mobile Handset in February 2013, IMEI No: [protected] and in April 2013 i started facing issue of Mobile getting Switched OFF during phone calls and also in Idle Mode. So i have contacted HTC Complaint ID (13INCW18ENA000847) and they requested me to submitt the Handset to the Service center so i have submitted the handset, after 15 days they told me to collect the handset and they told me via email that Touch is replaced from the Handset but from the next day i started facing same issue so again i called back HTC Complaint ID (13INCW24ENA000681) again i submited handset to service center on 13th June and collected back in 12 days, HTC replied me via email that they have replaced Vibrator but even after 2 times of repair i am facing the same issue of mobile getting switched off. I called HTC today 27th June again they are telling me to resubmit the phone.
The Big issue i am facing is i need to travel 150 KM for submiting this handset to their service center and again 150KM to collect back. also both the times they have removed screenguard which is additional charge of RS 200-250/-
So i requesting help from you in order to come out from this issue permanantly. Was this information helpful? | 
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