[Resolved]  Naaptol / Lava Xolo Q800 — non delivery

Address:

Patna, Bihar

Dear Team,

I had ordered for Xolo Q800 mobile set on[protected] vide order no 6316092 at 1530 hours. I had come to my home at Patna and am posted in Silchar Assam. On home coming , I had placed the order (payment already done on[protected] and given address for delivery of Patna,only on the assurance that the product will be delivered in next 5-7 working days (as per Naaptol website at the time of booking).

On constant phone calls, the response is that the verification process is over only and product delivery will take another 12-14 days. In this context, I have to add that product has not been connected through courier yet. This is surprising since if this process is not done, the product delivery in stipulated time frame will not happen as I am slated to depart on[protected].

Mail written to [protected]@naaptol.com failed to evoke any response.very very trobulesome & non empathic attitude.

Please deliver the product by[protected] or else cancel the order and refund the paid money.