Zync Trade; (Zync Global Private Limited) , — Z1000 | |||
Dear Sir/Mam, This I wrote to Zync support : As discussed with call center on dated 22nd Feb 2013 4 time regarding Z1000 Tablet S/N : GWZYZ[protected] & IMEI : [protected] ,invoice no. ZYNC/Retail/2012-13/16833 Dated 19th Feb 2013 , Supplier's Ref no. 037944 & Buyer Order No. 037944 which was down since from day one & not able to update your software which we downloaded from your website as per instruction given by your collegues , further they informed me to handover same to nearer service center , same I handover on dated 23rd Feb 2013 at 11:30am to Anil Communication - Panvel - Maharashtra, Pin Code 410206, his contact no [protected], he checked & informed that he need/require to install new software , but he said he not having software to update my Tablet he will write mail & inform verbally to concern person & let you know , but till date he not informed me , yesterday I called him & asked about my tablet updation he said I not got CD yet & he said I will let you same within 10 minutes but unfortunately he not calling me I calling him since from day one. Very poor service I am getting from local service center ... I paid 10990 Rs from my pocket & I want now new Tablet for above issue Day one problem means it will last long till end.... From Regards. Yogesh Dudwadkar... Today : Since from 22nd Feb 2013 , I follow with this people aleast 5 to 6 time & wrote mail 11 times & they said they will reply within two days & at last they told me final reply you will get on Saturday (2nd March 2013) and now they saying they g wait .. you will get reply on 8th March 2013 after fifth day . Sir pls let me how many days I have to wait for replacement ........ What I can do now I paid around 11 thousand for said Handset Was this information helpful? | |||
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