[Resolved]  BSNL up west — Unauthorized deduction & pathetic customer care service by BSNL

Address:Uttar Pradesh

I am Rajeev Kuamr Sachan, having BSNL prepaid connection no. [protected] from last five years.

The balance of my phone is getting deducted two times (one in last month of Rs.20/- and the second deduction yesterday of Rs.8/-), without any reason and information.

Regarding this issue I called customer care a number of times and they are responding that you are connected to the UPEAST customer care and we cannot do anything regarding this issue.

I am fed up of the pathetic services and unauthorized deductions of BSNL. It seems that these companies are incurring losses, hence they have started looting customers.

Rajeev Kuamr Sachan
Kanpur Nagar, Uttar Pradesh
Email: [protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Bsnl up west — Transaction Failed

Transaction failed for Data_54 Plan but amount deducted from my bank account.Please return my deducted amount Rs.54/- or activate my gprs service.

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