[Resolved]  Xgen Plus BSNL service — not able to unsubscribe from Xgen Plus Bsnl service

Address:Dakshina Kannada, Karnataka

I have been automatically charged for the Xgen Plus Bsnl Service with out any notice/ pre msgs and they charged 50/-.When I tried to unsubscride it it also cost me 2/- and the reply message was "you can not opt out from the plan as the plan chose by you has 13 months locking period" . I did not subscribe this service, infact i did not even had any idea about this service at all and i do not have any use from this service for which i am loosing my money every month .So i kindly request to help me on this to unsubscribe.

thank you
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Aug 13, 2020
Complaint marked as Resolved 
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not able to unsubscribe from Xgen Plus Bsnl service
I have been automatically charged for the Xgen Plus Bsnl Service with out any notice/ pre msgs and they charged 50/-.When I tried to unsubscride it it also cost me 2/- and the reply message was "you can not opt out from the plan as the plan chose by you has 13 months locking period" . I did not subscribe this service, infact i did not even had any idea about this service at all and i do not have any use from this service for which i am loosing my money every month .So i kindly request to help me on this to unsubscribe.
My mobile no. [protected] (Dr. R.P.Ugwekar)
For more information about how to delete or unsubscribe your BSNL XgenPlus account. Kindly visit:http://www.vas.bsnl.co.in/vas/xgen_bsnl/subscribe.htm
XgenPlus is the worst email service provider, they or bsnl cant solve the technical problem.. even their website is not working properly . ha ha ha

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