[Resolved]  Mobiletopup.co.in — Amount deducted but recharge is not done on my DishTv

Address: Durg, Chhattisgarh

Merchant Website : www.mobiletopup.co.in On 28Dec 7PM I have recharged on my dish tv Vc no. [protected] Recharge Amount : 1380, Payable amount : 1311 Recharge was unsuccessful but the amount of Rs. 1311 is deducted from my account with the transaction id. PAYU POS[protected] Order iD of the company : MTP28129281 I've tried to contact the company so many times on their number +91- [protected] but no reply from them. I've tried to contact the payment gateway which was PAYU India They sent me the complete transaction information as follows :- Request ID :[protected] Transaction ID : 12f8a0ce86414fa2e97e Bank reference number :[protected] Requested time :[protected]:35:23 Success time :[protected]:35:23 Action : Amount Captured Transaction successful But after all this, I checked my dish tv recharge of Rs.1380 wasn't done, and after logging in to the mobiletopup.co.in, they are showing the status as failed Please help me Regards Anurag Agrawal Contact number : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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mobile recharge not done

order Id MTP 14109986 Mobile No: [protected] Date:[protected] Amount Rs 185 message given to my mail Id [protected]@gmail.com that my mobile has been recharged successfully. But actually my mobile has not been recharged

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