Mobinil Egypt — USB modems Issues

- Mobinil Agent: Good Morning, it's ... from Mobinil, I am calling you regarding your complaint about the usage of the USB modem, I can see that the bundle is well added on you account and there is no issues on the line - Me: how come and which bundle as there is no internet since yesterday and the call center told me that 5.5GB used in a week and there is no one at home except 2 days - Mobinil Agent: If you want you can ask from the store a detailed usage for the USB - Me: It's the way that you are handling the complaints! and it's normal to use 5.5GB in a week - Mobinil Agent: Yes - Me: ok it is better to de-activate the account thx - Mobinil Agent: You are welcome and sorry for disturbing you It is the third complaint regarding three different USBs usage with Mobinil and that is the way they are handling customer's complaints!!! Chapeau for Vodafone Complaints center. I hoped that I had a good 3G network of Vodafone to avoid dealing with such other companies.