Modi Hyundai — Modi Hyundai Santacruz staff making fake promises, harassing me, giving wrong information, delaying delivery of car

Address:

Mumbai City, Maharashtra

I booked my car 2 months back and I was told that I will get delivery by 21st August. During the time of booking they told me that there is RTO settlement charges of Rs. 8000. I checked with my friends who had bought cars from other showrooms and they said there are no charges as such. So i refused to pay that amount and they said in that case you need to visit RTO office yourself but our executive will be there to guide you. They were super sweet till the time i paid them. Once my money got transferred to their account they stopped calling and taking my calls. My bank disbursement amount got transferred long back and they said they are not able to trace my money and hence delaying in processing for RTO. I have to travel next week and this they knew beforehand and thats why they kept hanging me. Now i wont be available to go to RTO since i will be out of city next week and will be coming back on 21st. They are asking me to pay settlement charges in that case then i wont need to go to RTO. Please help someone. Connect me to the most senior person in Modi Hyundai. I am devastated with their service. They just need money.