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Monad University — Application for duplicate BA degree

I have completed my Graduation BA in 2014 from monad University and i have received certificate 1, 2, 3rd year with provisional and migration certificate but I didn't received Digree and i have visited aprox 25 times but they are extended day again again, now its 7 year passed and still not received my Graduation Digree, not attending helpline number, here is my details.

Enrollment no : MU1013BA31253
Roll no : [protected]
Name Sukhvinder Singh
E-mail: dhillon.[protected]@gmail.com

Please provide the real solution or i will go for legal process. Coz i already waste my thounds of rs in travel for Digree.
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I didn't received any call, msgs or email from Monad University, I don't know what to do...i need it urgently for my visa process..
I have completed my b.com from monad university in2015. Now i want apply for digree.what can i do.i want to contact with university but they didn't pick the call.
I have completed my b.com from monad university in2015. Now i want apply for digree.what can i do.i want to contact with university but they didn't pick the call.
My 3rd yera enrollment MUI215BCOM5186
Name ..Manisha
Roll no.6435969
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Pls reply as fast other wise i will take different step because it's matter of my future.

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