Monad University — request for provisional certificate & degree

Address:

Monad University N.H. 9, Delhi Hapur Road, Village & Post Kastla, Kasmabad, P.O Pilkhuwa - 245304, Dist. Hapur (U.P), India

Hi i have done my bachelor degree since 2014 through Monad university. But till date not received certificate i have doubt it mark sheet fake or original Please provide the help, for solution be coz i have many time visit to university campus but they have not satisfied answer. I am worried that I cannot apply for a job since it can ruin my career, please provide the help regarding this issue