Mondelez India Foods / Cadbury India Complaints & Reviews

Address: ward no.8, Mahaveer nagar kapren

Dear sir,
I exchanged Sweet-Nothing earphones with 5starnothingcoin.I had also submitted my home address on it.but i have not received the order number. I received only thank-you massage. I registered with [protected]. I try connect with 5starnothingcoin but I am tired. please help me.help me get earphone.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 24, 2022

Verified Support

Hi, Thank you for writing to us. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your contact no. and email id used for participating in the contest.

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Ekajeen's [Complaint's author] reply, Jan 27, 2022

my email id is [email protected] ragister mobile number is 8949740054 on 5starnoting coin

E

Ekajeen

Mar 2, 2022

I order again 12 feb 2022 but order not received product itam earphone plz solve it.

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Ekajeen's [Complaint's author] reply, Mar 2, 2022

I order from 5 starming mining . my contact number is 8949740954 and E-mail is [email protected]

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I got a swiggy voucher of 50 Rs in exchange of 150 nothing coin from cadbury 5 star in their do nothing campaign but they did not sent the voucher pin without which I cannot use this voucher on swiggy. I tried to contact them on phone and email but I got no response through them. So I want to request them from this platform to please provide me the voucher pin, so that I can use it on swiggy.

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I got swiggy voucher in exchange of nothing coin from cadbury 5 star nothing coin campaign but they don't send me voucher pin. Without voucher pin I can't use it on swiggy. I tried to contact them on Phone and email but I got no response. So I want to request them through this platform to give me voucher pin so that I can use that swiggy voucher.

Jan 22, 2022

Complaint marked as Resolved

I have received pin in mail through 5 star

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I got a swiggy voucher in exchange of nothing coins from Cadbury 5 star nothing coins campaign but they don't send me the voucher pin . Without voucher pin I can't use it on swiggy.I tired to contact them in phone and email but got no response.So want to request them through this platform to give me voucher pin so that I can use this

Feb 25, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Jan 24, 2022

Mondelez India Foods / Cadbury India Customer Care's response Hi, we have noted your comment with concern. To enable us to investigate please let us know your contact no. and email id used for participating in the contest.

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I got a swiggy voucher in exchange of nothing COIN from cadbury 5 star nothing COIN campaign but they don't send me voucher pin. Without voucher pin I can't use it on swiggy. I tried to contact them on phone and email but got no response. So want to request them through this platform to give me voucher pin so that I can use it.

Jan 22, 2022

Complaint marked as Resolved

Company send me pin

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Address: unit no.2001,20th floor,one international center ,parel,mumbai-400013,india

I redeemed the swiggy money coupon which requires a coupon and a 6 digit code which was not provided hence making the coupon useless.
i have provided a screen shot of the email sent by the team in which only the coupon code is given without the passcode.i hope this will be resloved at the earliest .
-Ansh Panjwani
contact [protected]@gmail.com
18/01/2022

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Jan 18, 2022

Updated by Ansh Panjwani The helpline number also is useless no response yet.

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Im a college student with moderately hectic weeks and stressful days, I'm also tracking my calories therefore i minimize my cheat meals to one bourvita biscuit or an oreo a week. this week i bought a bournvita biscuit and was disappointed to see it damp and not at all crunchy which i bought from a local store. Anyway i didn't mind it even though i was frustrated by the quality but later on i discovered webs and spores on top of the layers. i was disgusted by this and felt like throwing up. i was eating rotten old damp biscuits with fungus and god knows what else. the packet was well within the date of expiry which it stated best before 8 months. Such negligence can cause serious health issue and risk to a persons life. did not expect such unprofessionalism from Cadbury's part.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 18, 2022

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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Today I bought a cadbury fuse chocolate from a random shop near by home I take that chocolate to my home and give to 2 of my family members to ate it after a silce of chocolate they saw insects inside it . It was the worst experience of seeing this type of awkward thing inside the packing of the chocolate . I request the company to solve this problem as earlier as possible because it can harm to so many peoples who bought it from that shop. If by sudden someone bought that chocolate from that shop for their childern nd they gave them to eat then it can cause a serious health infection to that baby boy/girl . Then the company would have to pay the componseaation of the treatment if caused to someone.
Regards :-
Khushmeet Sharma

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 13, 2022

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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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I have 2 chocolates of dairy milk silk and the manufacturing date on both of then is 01/06/21 but both of them doesn't taste good. It seems to be expired before the expiry date. I want the refund or exchange for the same.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 10, 2022

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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: 196 kheldar patigali Fatehpur

We r from kaka provision store. Some days back a refrigerator installed for chocolate in my shop by the distributor of mondelez India foods pvt Ltd.
The refrigerator is not working properly and it has some damages if possible pls resolve the problem..

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 10, 2022

Verified Support

We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

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I am from hyderabad I am a retailer my shop located in banjarahills road no.5 your sales persons comes to my beside shop never visits to my shop since 3years my ph.no [protected]

Feb 11, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Jan 10, 2022

Mondelez India Foods / Cadbury India Customer Care's response We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

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Address: Rapti nagar phase -1 , gorakhpur , uttar pradesh

Complaint for dayanand rana he is not providing a company scheme to us
I m completed the scheme 120% per month

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Jan 10, 2022

Mondelez India Foods / Cadbury India Customer Care's response We have noted your comment with concern. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

Jan 16, 2022

Updated by Sandeep sawlani Can I know ur complain mail id or complain number

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Address: Aurangabad maharashtra

I'm from Aurangabad maharashtra
just took from shop in Aurangabad maharashtra and got inside this things
and its not expired
I'm sending you all pics and video
i want to change this else i will complain about this to food inspection people
and even i will uplod all pics and video to social media
please solve this issue asap

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When I opened a medium size dairy milk, I found that the chocolate is rotten with its colour changed to light brown. 30% of the chocolate is converted into chocolate powder. There is such fungus like structure all over its surface. I am not sure what is the reason for this but I would definitely not consider it as healthy to eat. I need an answer about their quality check and the reason behind this.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 4, 2022

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: Jabalpur

I have Cadbury fruit n nut chocolate and it’s almost white in colour and taste is also pathetic

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Dear Sir/Madam,

We are running a medical shop in Vijayawada.
We recently came to know that we are eligible for a free Cadbury Fridge in the year 2017.
But still we didn't receive the fridge.
The concerned distributer not responding correctly.
Kindly check and do the needful.

Our shop address:

KV Reddy medical and fancy stores.
9-42-47
Ravi chettu centre K T Road.
Vijayawada
520001

mob: [protected]

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

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Ravi1426's [Complaint's author] reply, Feb 8, 2022

Dear Team,
Still issue not resolved.
The concerned hanumath Reddy not responding to our calls.
Kindly look into this and resolve.

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I bought a bornwill from near by shop ...n when i ate that it didn't taste as usual and when i went back to the shopkeeper he said it was nt his fault because packt have different expiry taste
And it has mrp of 90
But from last year i always paid rupees 100 for the chocolate i know the rate because this is my favourite chocolate
90 was when it comes in plastic pcking nt in paper box

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

We thank you for contacting us. To enable us to understand your concern please write to us at [protected]@mdlzindia.com providing us with your complete contact details (full name, address and telephone number), product details (batch code and pkd) and purchase details (name and address of the shop from where you have purchased this. Look forward to hearing from you.

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Address: Shop no 81new grain market

Dairy Milk / Dairy Milk Silk
The taste is not like the signature Dairy Milk .
As i had enjoyed like 10 years back, at that time on buying even a 5-10 rupee dairy milk we used to find a foil wrap inside of the plastics.
Even now i continuesly find a white layer on the chocolate, if company claims that it does not affects it's nutritional level but it does affects it's taste. We buy it because of the taste not for the nutrition it gives.
Please look into the matter as Cadbury Dairy Milk is the only chocolate that comes in mind of any indian when thinks to buy a chocolate.
Thank you

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. Please note there has been no change in the recipe of Cadbury Dairy Milk .For all our products we carry out a robust shelf life test to make sure that our products are fine and only after we are satisfied with all the parameters do we launch. From these tests we realized that the most important thing is the seal integrity and we make sure that we have packaging that insures that. Even when we have moved to a single layer packaging from a 3 tier packaging we have the outer laminate to protect the product and improved the sealing quality. As an environmentally conscious company we do know that reduced packaging without any compromise on product quality is better. You can also write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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I m in perumbakkam chennai. sm provision store is here. We bought four dairy milk chocolates . The chocolate inside small insect is there.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: No:20, Lenin St, Subbaiyah Nager, Ariyankuppam, pondicherry - 605007

Website: Cadbury.com

I'm.. Purchasing a Dairy milk At 31/12/2021 Evening 6.00pm.
Place : Pondicherry, india.
So, I'm Buyed a dairy milk tobad it's Not Good for a Health. It's fungus Chocolate.
It's Mfg Date :10/21
So, Losing a ₹.40. Pls Give me a Rupees.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jan 3, 2022

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Mondelez India Foods / Cadbury India Complaints & Reviews

File a complaint to Mondelez India Foods / Cadbury India

Mondelez India Foods / Cadbury India reviews & complaints page 20

Product order not received form 5starnothingcoin

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Dwight voucher pin not received

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Voucher Pin not received from swiggy in mail.

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Voucher pin isn't received

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Voucher pin not received

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5 star nothing coin reward

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Cadbury Bournvita

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Had insects inside the packing of chocolate

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Dairy milk silk chocolate

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I'm complaining about chocolate refrigerator

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Sales persons not visits my shop

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Thank you scheme (sep21- nov21)

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Cadbury dairy milk chocolate issues

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Such fungus like structure on cadbury dairy milk

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Cadbury fruit and nut is white

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Not Received Cadbury Fridge

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Old product

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Taste of Dairy Milk is not like before

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Chocolate is in insect

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Dairy milk as Not good.

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