Money View — Asking for fraud repayment and harmed my CIBIL score

I tried to pay through credit card from moneyview loan company on 6th june 2022, i tried twice to pay but money deducted from the credit card but it didn't receive there on courier site,
I have tried to contact them 1000 of times it didn't work, then after a more than a month, i got update on my money view app of reverse money to card but it's showing that 1605 and 1605 rupees has reverted to your account still they are asking for pay to emi, why would I pay that wheres i got my refund, they harmed my CIBIL score too, and harassing me to pay emi. Kindly take an action against this fraud company.

Kindly do the needful action against this company i have all those evidences too
My contact details are [protected].
Thanks