Money View — emi debited without credit

Address:

Rajarajeshwari Nagar, 5th Street, Madipakkam, Chennai, Tamil Nadu, 600100

Dear sir, madam,

This is manoranjan barik, i had applied a loan from money view on date 3rd mar 2020, the online application asked to enable emi auto debit (Nach) and post it has debited an amount of 2485 from account and the loan amount is still not credited. Pls arrange a call back and confirm why is this debit done before the loan sanction or credit.

Thanks