Money View Loan — Non credit of loan in my account

Money view tell they will give instant loan in the account but they never give...and when I fill the form and asked them for a loan on 31/05/2022 after 2 days on their app it is showing they credited loan in my account and the EMI is started..but the loan is not there in my account and will filling the bank details I have enabled auto debit for them so I am not getting what is happening they are asking EMI for which they have not credited in my account