Website: | www.moneycontrol.com |
Dear Sir/Madam
I am Farzana Sultana with email id [protected]@gmail.com
i had subscribed for moneycontrol pro subscription last year i.e on 08/08/2020 but without my consent moneycontrol had auto renewed it on08/08/2021 at 11.39pm.
Today 09/08/2021 i had tried to cancel the renewed subscirption but it had not cancelled saying
"Dear User,
Your annual subscription of Moneycontrol Pro is an auto renewal service and a reminder email was sent before your first auto renewal from email id: [protected]@moneycontrol.com. Your next renewal will be on 08/08/2022. Your subscription will continue to be auto renewed until cancelled. In case you want to cancel your subscription, kindly do the same at least 2 days prior to the renewal date.
You will continue to enjoy all the benefits of Moneycontrol Pro till the end of the your existing subscription period."
i had cancel the auto renewal order for the future, but couldnt cancel this year subcription ie 08/08/2021-07/08/2022 as there is no option given to cancel it.
Just sending a email and doing auto renewing is not right thing, in this busy life we may not see the email.
i m unhappy with this subscirption please do the justice.
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