Moneycontrol.com — My subscription to monenycontrol pro service is Auto-renewed without my consent.

Website:www.moneycontrol.com

Dear Sir/Madam

I am Farzana Sultana with email id [protected]@gmail.com

i had subscribed for moneycontrol pro subscription last year i.e on 08/08/2020 but without my consent moneycontrol had auto renewed it on08/08/2021 at 11.39pm.
Today 09/08/2021 i had tried to cancel the renewed subscirption but it had not cancelled saying
"Dear User,
Your annual subscription of Moneycontrol Pro is an auto renewal service and a reminder email was sent before your first auto renewal from email id: [protected]@moneycontrol.com. Your next renewal will be on 08/08/2022. Your subscription will continue to be auto renewed until cancelled. In case you want to cancel your subscription, kindly do the same at least 2 days prior to the renewal date.
You will continue to enjoy all the benefits of Moneycontrol Pro till the end of the your existing subscription period."

i had cancel the auto renewal order for the future, but couldnt cancel this year subcription ie 08/08/2021-07/08/2022 as there is no option given to cancel it.

Just sending a email and doing auto renewing is not right thing, in this busy life we may not see the email.

i m unhappy with this subscirption please do the justice.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Make sure you have cancelled their pro subscription or else they will dupe your money with the name sake of providing convenience through auto debit. But the truth is they would not even notify you once (yes not even once) about upcoming auto renewal deduction and very shamefully reject to provide you refund even after you raise cancellation request immediately after renewal.

Scammers

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint