Moneycontrol.com
1
Submit a Complaint
12
COMPLAINTS

Moneycontrol.com Complaints & Reviews

C
CP Tyagi
Jun 7, 2024
Report
Copy

Double charges deducted from my account

Address: Bldg no 18 Flat no 1804 Trinity Hills Chs,
Website: Money Control Pro

I write to inform you that Money Control Pro Annual Charges of Rs. 365-00 on[protected]was paid by me as a special offer.
Again Rs. 399-00 was debited on[protected] from my account and since then, I am requesting you to refund the amount, but nobody is bothered to resolve my issue.
I am now fed up to follow the issue and as and when I write to MC Pro, I immediately received the mail that my complaint is closed without given...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mageswaran Pachamuthu
from Dharmapuri, Tamil Nadu
Nov 4, 2018
Resolved
Report
Copy
Resolved

request to close account

Website: www.moneycontrol.com/india

Dear moneycontrol.com,
I want to close moneycontrol/moneybhai account, because, lot of commercial message and mail received.. So, kindly remove my email and mobile number from your database. Please inform me by email once completed.. I am unable to delete account by website. Because, no option available in the website
Email - [protected]@gmail.com
Mobile - [removed]
Thank you!...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
J
Dec 23, 2022
Report
Copy

Subscription of Rs 999 for 2023 one year debited on 22.12.2022; but, Account Not Activated. Please restore Activity
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Desai Vishal
    Apr 13, 2022
    Report
    Copy

    Dear moneycontrol.com,
    I want to close moneycontrol account, because, lot of commercial message and mail received.. So, kindly remove my email and mobile number from your database. Please inform me by email once completed.. I am unable to delete account by website. Because, no option available in the website
    Email - [protected]@gmail.com
    Mobile - [protected]
    Thank you!
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Muazum
      Mar 29, 2022
      Report
      Copy

      I couple of months back emailed You regarding the closure of my account with necessary details, but no action has been done till today, Please dont want money control to keep my details in their database, so please take the action as soon as possible.
      My Registered Email Id : [protected]@gmail.com
      Registered Mobile No : [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        S. K. PATEL
        Aug 10, 2021
        Report
        Copy

        1 year before I purchase moneycontrol subscription due to I have code from Upstox. After One Year, Moneycontrol renew my plan without my permission & any intimaions. It is total fraud. No any valuable content into moneycontrol.com pro membership.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          roshann08
          Aug 9, 2021
          Report
          Copy

          Website: www.moneycontrol.com

          Dear Sir/Madam

          I am Farzana Sultana with email id [protected]@gmail.com

          i had subscribed for moneycontrol pro subscription last year i.e on 08/08/2020 but without my consent moneycontrol had auto renewed it on08/08/2021 at 11.39pm.
          Today 09/08/2021 i had tried to cancel the renewed subscirption but it had not cancelled saying
          "Dear User,
          Your annual subscription of Moneycontrol Pro is an auto renewal service and a reminder email was sent before your first auto renewal from email id: [protected]@moneycontrol.com. Your next renewal will be on 08/08/2022. Your subscription will continue to be auto renewed until cancelled. In case you want to cancel your subscription, kindly do the same at least 2 days prior to the renewal date.
          You will continue to enjoy all the benefits of Moneycontrol Pro till the end of the your existing subscription period."

          i had cancel the auto renewal order for the future, but couldnt cancel this year subcription ie 08/08/2021-07/08/2022 as there is no option given to cancel it.

          Just sending a email and doing auto renewing is not right thing, in this busy life we may not see the email.

          i m unhappy with this subscirption please do the justice.
          Make sure you have cancelled their pro subscription or else they will dupe your money with the name sake of providing convenience through auto debit. But the truth is they would not even notify you once (yes not even once) about upcoming auto renewal deduction and very shamefully reject to provide you refund even after you raise cancellation request immediately after renewal.

          Scammers
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sushil Walawalkar
            Jul 14, 2021
            Report
            Copy

            Website: Moneycontrol.com

            My subscription has been renewed by asking someone How to debit money directly from the account I want my money back I did not ask to renew
            Same issue, did you get your refund??
            Helpful
            2 other people found this review helpful
            2 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahul Jagdale Official
              Jun 29, 2021
              Report
              Copy

              Ticket no. 216772

              Hello Team,

              This is disgusting! Absolutely not tolerable!

              Moderator deleted all my messages, I had complained about somebody else and they have deleted my messages. I wasted my quality time on the forum.

              Also I complained on twitter nobody responded to the tweet.

              I just shared my view and they are saying the message is promotional. But it doesn't have anything promoted.
              Not Moneycontrol, but Money robbers... They haven't even show the courtesy to inform us that our account was expired.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manish Parikh 1012
                from Ahmedabad, Gujarat
                Jan 5, 2019
                Report
                Copy

                Address: 380008
                Website: www.moneycontrol.com

                After many follow up they don't cancel subscription. Just say unsubscribe from Google bcoz they have taken money. I dont know. They don't help & escape. Plz help so I can unsubscribe auto renew account. Unethical company. Now what I do bcoz they simply called me. If they help me online on call then I can do it. But I m tired with them.

                Manish Parikh
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dschand
                  from Visakhapatnam, Andhra Pradesh
                  Jul 5, 2018
                  Report
                  Copy

                  Address: 500017
                  Website: moneycontrol.com

                  So many times requested them to unsubscribe from their website.But they are very adamant in nature.First 5 years back requested, till today not yet unsubscribed from their website.I don't know their psychology.They are very very tempered unethical behavior.Unnecessary health problems started regarding against their unethical behavior.

                  Please help me in this matter immediately.

                  Thanks

                  Regards
                  sundarchand
                  Dear moneycontrol.com,
                  I want to close moneycontrol account, because, lot of commercial message and mail received.. So, kindly remove my email and mobile number from your database. Please inform me by email once completed.. I am unable to delete account by website. Because, no option available in the website.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    ohmygod
                    from Yarada, Andhra Pradesh
                    Sep 12, 2017
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400013
                    Website: www.moneycontrol.com/mcplus/portfolio/logout.php?ref=www.moneycontrol.com/mcplus/portfolio/lo

                    Suddenly there has been a serious log in problem with moneycontrol.com site. They changed the log in features for ease to customer but what has really happend is a serious blunder by moneycontrol. I can't log in to my accounts with my user id since last one week. I changed password but still problem. Also unable to log in to mobile apps. Sent about 8 reminder emails but no response from money control. I have called them several times, no response. Other than a pathetic email id "[protected]@moneycontrol.com" which is just a bogus email there is no one else whom we can escalate. There phone no does not work it seems.

                    We store our vital financial information on moneycontrol.com site but with such pathetic response and poor technology when you can't log in for about a week and no response from the company, there is a serious doubt about the professionalim. Really bad site.

                    So be careful about this site and you may explore an alternative. I will give zero rating for the experience i have.

                    Thanks
                    Sep 21, 2017
                    Updated by ohmygod
                    Moneycontro site does not update the split of yes bank stock
                    Sep 21, 2017
                    Updated by ohmygod
                    Moneycontrol site has lost the trust. Nobody pick up the call no body responds to the email. Account does not work properly. It is now more than 2 weeks that I can't even log in to my mobile apps.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Moneycontrol.com Recent Comments