| Address: | mumbai | | Website: | www.moneycontrol.com |
I purchase moneycontrol 1 Year subscription las year. Just after One Year, Moneycontrol renew my plan without my permission from my SBI Credit Card, I really don't know done such kind of transaction from my account, How can they save my Credit card details and use without my permission and I haven't received any OTP.
In the same time when the subscription ends (within 5 mints) i have registered my complaint in Moneycontrol inbult chat (Ticket No. 245229) for cancellation & refund of Rs. 999/-.
The chat system basically runs on Artificial Intelligence and no body (customer Care) is attending at either side, even no customer care support numbers will be found in the application, I have found Customer Care Number[protected]IVR) from website, so many times i have tried to reach them but no operators were attending the call (all their lines are busy, alternately I shall disconnect and they will call us back) however till now i never received a single call from them, Was this information helpful? | 
Post your Comment