Monster — fake paid service

Website:

www.monsterindia.com/‎

I got a call from one of the sales executive gaurav from monster. He asked me to follow the paid service for 2500/- which will boost my job search. Well i took that offer. Later some guy took an interview, he called himself hr of ibm. The interview questions were not upto the mark, which created a doubt. Secondly there was only one interview round and i was selected. And lastly i was asked to pay 9700/- for document verification.

Note - no company demands cost of document verification from the candidate.
After that i asked them to cancel the paid service because of which they started shouting. I keep calling them for refund, intially they told that the process takes time but now they dont even receive the calls.

Please help me in getting my money back.
Thanks,
Shreyanshi