[Resolved] Monte Carlo Fashions — bad quality of bubbles on sweater

koshal jain

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560102

I have bought one sweater from 27th main road HSR layout Bangalore. I have asked them while purchasing "isme bubbles to nai aayega na" then sales person said me that no sir nothing will happen. if anything will be happen we are there. He was so sure about quality. Now after 2 wash there are so many bubbles which is not natural. we went to brands for best qualities only. Good brands will not compromise with money then why should we compromise with quality of the cloths. I did not expect this from Monte Carlo.

I sent mail to customer care but they are accepting to solve the problem

very much disappointed.

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Nov 21, 2018

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Monte Carlo Fashions Customer Care's response Dear Customer

Greetings for the day.

We would like to inform you that pilling is a natural property of wool and there is no guarantee of pilling on our products.

Oct 21, 2018

Updated by koshal jain Dear Monte Carlo Team,

Please tell to your sales person also that they should tell to customer that if bubbles are occured Monte Carlo is not responsible. By the way kind your information those are not natural bubbles. Don't cover it by saying that so called natural pilling.

Oct 21, 2018

Updated by koshal jain wool is not treated properly then you will get bubbles. you can check here its not so called natural property of wool.