Monte Carlo Fashions Customer Care
Monte Carlo Fashions Ltd.
Customer satisfaction rating: 45%
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59
COMPLAINTS

Monte Carlo Fashions Customer Care

Monte Carlo Fashions Ltd.

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Address
B-XXIX-106, G.T. Road, Sherpur
Ludhiana
Ludhiana District
Punjab
India - 141003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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17
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4

Phone:
Phone:
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7
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2

Customer satisfaction rating
45%
Complaints
59
Pending
2
Resolved
26
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
SunClosed

Monte Carlo Fashions related photos (19)

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Monte Carlo Fashions Complaints & Reviews

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Monte Carlo Fashions — bad quality of bubbles on sweater [Resolved]

 koshal jain on Oct 18, 2018
I have bought one sweater from 27th main road HSR layout Bangalore. I have asked them while purchasing "isme bubbles to nai aayega na" then sales person said me that no sir nothing will happen. if anything will be happen we are there. He was so sure about quality. Now after 2 wash there are so many bubbles which is not natural. we went to brands for best qualities only. Good brands will not compromise with money then why should we compromise with quality of the cloths. I did not expect this from Monte Carlo.

I sent mail to customer care but they are accepting to solve the problem...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — problem in my product [Resolved]

 Mansi Arora Madaan on Sep 3, 2018
I purchased[protected]FO-1-36-04 from store shop no.799, ground floor, main market Rani Bagh, so disgusting we found problem in the pics and they denied 5 customer say still they didn't solve the problem

So irritating now company should corporate with us

Not repaired not exchange my product and denied for all

I am fead up with the process store manager not help anything

Help me to get my product done...
Complaint comments  Read comments Complaint category Other

Monte Carlo Fashions — size issue of t shirt [Resolved]

 rajesh67* on Jul 29, 2018
I purchased a pack of 3 t-shirts xl from mc gandhi nagar jammu. Two out of 3 t shirts are ok and one of the t shirts is of small size though xl is written on it. I contacted the monte carlo store but he showed his inability to replace. The invoice no. Is[protected] dated 15/7/2018. Need replacement of product of right size. Atleast this is not expected from branded items.
Note: i checked size by wearing one in the pack and washed all t-shirts....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — jacket have holes on wrist [Resolved]

 Anurag Sharma007 on Feb 16, 2018
Sir
I want to say that i purchased a jacket of monty carlo from pla showroom hisar. I purchased monty carlo because it is a brand. But it did not provide good services. The jacket have hole on wrist.
I purchased jacket of rs 2410 please refund my amount or exchange the jacket. If you did not take any step in 7 days i will see monty carlo co.in consumer court. I attached a copy of bill and photo of defected jacket.
Anurag sharma
418/22 sant nagar hisar 125001
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — fuzz on sweaters without washing it... [Resolved]

 Nikhilkh on Feb 14, 2018
I had purchased 4 monte carlo sweaters from bindals new delhi on 03.01.2018. Still i did not wash it for a single time since purchased. Within 15 days, i have found many fuzz on all 4 sweaters... How can it be possible with a well known brand. My local purchased sweaters are much better than this. Why should i purchase this brand again, after getting so worst product.
I am expecting replacement or money back for the same as i can’t tolerate this kind of quality product from monte carlo.. Kind resolve my problem....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — blend wool sleeveless sweater [Resolved]

 MsSDas on Feb 8, 2018
I had bought 1 blend wool sleeveless sweater from www. Montecarlo.in. The product which i received had a very poor fabric quality. Moreover, the shade mentioned in the monte carlo website was light green while i received a sea green sweater. Inspite of mailing and requesting for refund to the monte carlo customer care several times, i didn't get any response.

I think, the monte carlo website is not at all reliable. They sell poor quality fake products to dupe the customers....
Complaint comments  Read comments [2]Complaint category Online Shopping

Monte Carlo Fashions — return policy and customer care [Resolved]

 user_111 on Feb 5, 2018
I bought a product online, returned it due to size issue. The voucher was issued after 10 days, on top of that the voucher can be used only on cart value more than the voucher which was not earlier stated.

While using the voucher, a product from my cart went out of stock, the voucher wasn't re-issued for that canceled order.

Nobody picked up at the helpline, and when they did, a product from my cart again went out of stock. It has been more than 16 days, I can't find any products worth buying anymore.

I was assured that the issue would be resolved today,...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — non delivery of product [Resolved]

 Sudhir2210 on Feb 1, 2018
I have purchased a sweatshirt online at montecarlo.in on 23 Jan 18. As on 01 Feb 2018, the monte carlo showing the product status delivered via delhivery tracking ID[protected]. However, while tracking the product and talking to customer care at Delhivery courier company, they informed that no product has been assigned to them for delivery.

Customer care told me that they sent me the product and will reach to me. I write to customer care at monte carlo, some one replied me that they gave me bill of lading copy. What I'm suppose to do with the Bill of Lading. The issue is between...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — money deducted from wallet but order cancelled. [Resolved]

 यूथिका सिन्हा on Feb 1, 2018
I tried placing an order at the online store. I paid using ola money wallet. The money got deducted but the order got cancelled.
My order number is[protected].
I money never returned in my wallet.
I have also written an email with the snippet of the transaction but to no avail.
The customers care numbers are not reachable. I don't know how to go about it. Please refund my money or send the product....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — got cheated by authorised seller [Resolved]

 alum jigar on Jan 28, 2018
Sir
I bought two cardigan hsn 61101120
Sweaters and got the discount of 30% on the date of 27/01/2018. Later i came to know that no such discount exist officially, and its real discount should be 40%. They have overpassed the bill producing mechanism and set up their own system sidewise which shows 30% discount on the said product. This is done by your authorised shop at 1st floor, church complex, main road ranchi.
This is clear case of fraud and betrayal of the customer's trust. Hoping for the positve action and swift reply, waiting for the refund of my money.
Please...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — cheating with billing [Resolved]

 Shams Quamar on Jan 28, 2018
Respected sir
Most humbly & respectively i wish to inform you that your monti carlo chunmun store at church complex ranchi is cheated with billing with us. I have purchased two ladies woollen product in that shop in which he give me a falls bill which is less only 30% off but in 27 january all the old product have 40% off. Please take a action and give me a better suggestion.
My no.[protected]...
Complaint comments  Read comments Complaint category Tax Services

Monte Carlo — full sleeves monte carlo men sweater shrink badly. [Resolved]

 rajeevy931 on Jan 25, 2018
I had purchased full sleeves monte carlo men sweater from monte carlo authorised shop- Monte carlo, Exclusive Show Room, Mahanagar, Lucknow in 30 Dec, 2017.
After only 20 days, it got shrinked badly. I am really disappointed with and want you to resolve the matter as soon as possible. Designs of the sweater got stretched. This is really condemning. I am visiting show room for that, they are not attending properly. I am really disappointed. We are paying such a big cost just for the sake of quality and even then we are getting poor quality product. Company must resolve the matter.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — sweater [Resolved]

 iqbalakhtar on Jan 23, 2018
After 3 days of purchase of sweater i found holes and pilling in the new sweater. so many times I visited for complain result. Shop owner told that you will get new sweater.and you will get it when we will get it from company.and for that when it come from company we will inform.we never left purchasing of new product/sweaters, etc due to the above problem with same faith and goodwill of the Mote carlo.
Now again I asked for my complain the same Shop keeper told that the owner ship of the Show Room has changed and he is enable to entertain the complain of old owner.
But in my knowledge...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — complaining about product (jacket) [Resolved]

 batao on Jan 18, 2018
I am a regular consumer of this brand. Last month i purchased a jacket amount about rs. 3000.00 for my daughter. After using hardly for 15 days staple fiber and thin threads are coming out of entire jacket. I m worry for this. I complaint to the shopkeeper, city center, near combined building, dhanbad, jharkhand. He replied me that he will talk to company representative but he did nothing. I m disappointed getting such inferior quality from a reputed brand. I request to exchange the jacket instead of this one. I will pay excessive amount if required for better one. My emotion is attached with this...
Complaint comments  Read comments Complaint category Products & Services

Monte Carlo Fashions — monte carlo sweater not exchanged [Resolved]

 Abhrajyoti00Kundu on Jan 17, 2018
I bought a sweater from Monte Carlo 's authorized showroom on 10th January, 2018 to gift it to my father who was out of Station and he returned on 17th January, 2018. He didn't like the colour of the sweater so I decided to exchange it on 17th Jan but the authorized dealer didn't accept it and refused to change it inspite of completing all the formalities of Exchange. We cannot use such an expensive branded sweater simply because it was denied by the dealer.
Please consider our inconvenience and kindly give us the opportunity to exchange this sweater . If you do so I shall be highly obliged....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — newly bought sweater got spoiled due to bubbles on it. [Resolved]

 Nikhilendra Singh on Jan 17, 2018
I have bought a new sweater a few days ago and now it has got a lot of bubbles on it... The look of the sweater is completely spoiled and it feels irritating too... I went to return such type of bad quality product at the shop from where i bought it, but the shopkeeper refused to take it back and said that it is none of his business and he can't do anything about it. He said that if we want to return it back we must contact the company and the shop. You are requested to either refund the money or exchange this sweater with a new and better one. I cannot keep such a defective piece with me. I can't...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — tracksuit [Resolved]

 Kriti0206 on Jan 4, 2018
I purchased a monte carlo tracksuit from pantaloons in february and i barely wore it 3 4 times in the last winter season. I started wearing it this winter and after wearing it 2 3 times it started having lint balls all over it. I purchased it thinking that monte carlo is a good company so it will last for a long time. Now i have spent so much on this tracksuit and it is already in a bad shape. I would like a refund for the same....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — bubbles in sweater [Resolved]

 Ronak Kochar on Dec 17, 2017
Dear sir,
On 22nd november i have purchase sweater and within 8-9 days, bubbles in sweater occurs. At the time of purchasing the salesman gave guarantee for one season. On 2nd dec i have made a complain in showroom from where i bought the sweater. They said the problem will be solved soon but no reply from your side is received. Please look into the matter and solve my problem asap because after 2 months there is no use of sweater for next 8-9 months. The details of my complain are as.
Invoice no[protected]
Store name - dlf mall of india...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — complaint against dealer [Resolved]

 Virendra pipada on Dec 14, 2017
I buy half jacket from gyan enterprises beawar in rajasthan before 15days.in jacket button are not working proper. I raised complaint them first of all they call to produce bill but on purchase they not give any bill and i also in hurry so left shop but on compliant time i shocked that
He call him company authorized dealer and do this type of behavior his salesman said that monte carlo product are these types of problem in all products. Then owner say if you want bill then i am not able to help you otherwise i repair your jacket. Thus i feel i pay for brand and big name but at last they cheat...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Monte Carlo Fashions — half sleeves sweater got shrunk [Resolved]

 Priyapihu on Dec 12, 2017
I had purchased half sleeves monte carlo men sweater from monte carlo authorised shop-pragati store tedhi pullia lucknow in feb, 2016.
After only 2nd wash that too with ezee liquid wash, it got shrinked badly. I am really disappointed with and want you to resolve the matter as soon as possible. It is not regaining its original shape even after light ironing. Designs of the sweater got stretched. This is really condemning. We are paying such a big cost just for the sake of quality and even then we are getting poor quality product. Company must resolve the matter....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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