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Monte Carlo Fashions Complaints & Reviews

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Last updated Mar 17, 2024
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Monte Carlo Fashions Phone Numbers

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1800 1800 501
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+91 81 9692 2333
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+91 16 1504 8700
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Monte Carlo Fashions Website

Monte Carlo Fashions Head Office Address

B-XXIX-106, G.T. Road, Sherpur
Ludhiana
Ludhiana District
Punjab
India
141003

Monte Carlo Fashions reviews & complaints(168)

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A
ayushraj09
Mar 17, 2024
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Return and refund

Address:Monte Carlo Fashions Limited B-XXIX-106, G.T. Road, Sherpur, Ludhiana-141003, Punjab

My order id MC10371405 from Monte Carlo fashion got delivered on 13th March 2024 and it was small so tried to return it from that day but their is no reply from the company they are not responding to emails and responding on their customer support number and not respond on their WhatsApp assistant.I tried to contact the company even on social media but they are not responding their also.I have lost faith and I THINK THEY WILL NOT RETUTN THE...
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I had ordered 3 blankets and 1 gents thermal upper, 1 gents thermal lower & 2 ladies thermal upper vide order no MC10356263 dated 15th February, 2024. On 27/02/2024, I received the delivery in a 2 x3 x 3 feet big carton box. However, after opening the box, I found that one ladies thermal upper (item code: 6220JL3WH) is missing. There is also a large tear in the upper corner of the delivery carton. Although, the quality of the other materials...
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K
Kapil13334
Feb 17, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
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Exchange/Refund against a Defective Sweatshirt

I recently purchased a sweatshirt (Item Code: MEN'S SWEAT SHIRT-RN-F/S 2 42) from MONTE CARLO EXCLUSIVE SHOWROOM located at 84-SCF, FIRST FLOOR, RAJGURU MARKET, HISAR.

Upon closer inspection, I discovered that the sweatshirt I purchased is defective, and the fabric appears to be in poor condition.

I reached Monte Carlo retail store and they asked me to reach out customer service, which took me few days to gether...
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H
Honey Nagra
Feb 14, 2024
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Received partial order

I have place an order on 29th jan 2024 for 2 T Neck pullovers but till date i have received only 1 pullover. My order no. MC10339823. Tried calling on all customer care numbers and sent many reminder emails but there is no response....
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M
mnv2912
Feb 14, 2024
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Order/Refund Status

Hi this is with reference to order id - MC10347256

1. Please let me know order status

2. If it's dispatched, how much time will it take? (Order placed on 6th feb, it's been more than a week now)

3. If it's cancelled, when will I get my refund?

I HAVE TRIED E-MAILING ON THE "[protected]@MONTECARLO.IN" BUT NO RESPONSE

I EVEN TRIED TRIED CALLING ON ALL THREE NUMBERS, STILL...
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M
Mukesh
from Chennai, Tamil Nadu
Feb 8, 2024
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Return on product due to wrong fit issues

I received my order number ( Order Number Order MC[protected] on 2nd Feb24. There were size or fit issues. Wanted to return this product. I am continuously emailing many times for returning the product but there is no response from them. And there is no response from all the customer care numbers mentioned on the website. The company is damaging it's image by adopting such practices. Why can't a customer directly return the product on the website...
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A
Adv.diksha
from Roorkee, Uttarakhand
Feb 7, 2024
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Order returned but no refund

Dear Sir
my product MC10329766 OF Rs 3267 has been returned and taken by delivery partner on 3/02/2024 but not yet money credited in my account.

Kindly arrange me the refund as soon as possible....
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P
Pooja Golay
from Kashipur, Uttarakhand
Feb 3, 2024
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Product related

Address:Near new sabji Mandi mohalla katramaliyan kashipur(pin code 244713)udham Singh Nagar Uttarakhand.
Website:Monte carlo

My order number is MC10331947
I m order on 23 January 2024 through Monte carlo website and company send me confirmation through email nd Whatsup but after 2 weeks there are no products I m received.I m send email nd also whatsup massage regards to tracking details but company not responding my emails and massages.
Please help me this is my prepaid order....
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S
Sumeetkr
Feb 1, 2024
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About credit point

I ordered a product from montecarlo by applying coupon and redeemed credit points. After order cancelled coupon amount not added and it is not valid right now. I tried calling custom service contact no. But they are not taking or answering calls and resolving the issue. I also send them email but I got no reply....
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A
Adv.diksha
from Roorkee, Uttarakhand
Jan 29, 2024
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Jacket return

I have ordered a jacket through montecarlo.in on 22/01/23 and recieved it on 26/01/23 but after receiving the product i got to know that product was not up to the mark and there were major size issues to it. The amount is 3k+ and due to there 7 days policy i am requesting here to please give them notice of my complaint and resolve it as soon as possible. They don't reply to calls and mails which i have been doing since 3 days....
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T
Tina Datta
from Kolkata, West Bengal
Jan 27, 2024
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Order cancelled , but no refund

Address:somarasa 67/50 strand bank road, near posta police station , kolkata 700007

Dear Sir
I had placed order of 2 items on online of Monte carlo site dated 14 Jan 24, order no MC10321283 amounting Rs 4630-& got it cancelled on 16 Jan24

After continual followups in mail & customer care number, no respone received till date

Kindly arrange me the refund
Regards
Tina
[protected]...
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T
Tina Datta
from Kolkata, West Bengal
Jan 27, 2024
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Order cancelled, but no refund

Address:Somarasa 67/50 strand road kolkata 700007

I tina datta had made online purchase of 2items, MC10321283 on 14jan amounting Rs4630.
I cancelled order on 15jan, but no refund till date.No response on customer care number nor on mails
Pls help to get refund.
Thanks
Tina
[protected]...
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A
Jan 24, 2024
Jan 24, 2024
This thread was updated on Jan 24, 2024
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Refund of Amount

Address:Registered AddressMonte Carlo Fashions Limited, B-XXIX-106, G.T. Road, Sherpur, Ludhiana-141003 Punjab

An online order was placed on 10th Jan'24 for a full sleeve jacket on the website of Monte Carlo fashion and, payment was made through the UPI of INR 3836/- On 11th Jan'24 the order was cancelled and message was received for the cancellation of the order. However, the company did not refund the amount till date....
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S
Sumeet52
from Noida, Uttar Pradesh
Jan 18, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund - MC10320114

Address:Monte Carlo Fashions Limited B-XXIX-106, G.T. Road, Sherpur, Ludhiana-141003, Punjab

Order MC10320114 has been cancelled on 13th Jan, 24. Screenshot attached.
After sending multiple mails and calling all the toll free numbers given in th website, no response received on the refund amount getting credited to my source account....
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S
Sumeet52
from Noida, Uttar Pradesh
Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request For Refund - MC10320114

Address:Monte Carlo Fashions Limited B-XXIX-106, G.T. Road, Sherpur, Ludhiana-141003, Punjab

Hello Team,

I had placed the below order on 13th January, 24. Due to some confusion, I cancelled it on the same day (screenshot attached). The order got cancelled but I didn't get any update on the refund status.

I tried with all the toll free numbers and email id mentioned in your site. From none of them I got any reply.
Please let me know the current status of my refund. By when I can expect the amount...
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N
Neeky
Jan 17, 2024
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No body responds to emails and calls

Order ID *MC10299453*. I bought sweaters then cancelled the order they told me I will get my refund as I have not received the product but it’s been more than 15 days I have not received any refund....
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N
Neeky
Jan 17, 2024
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Refund and product both not received

Order ID *MC10299453*. I bought sweaters then cancelled the order they told me I will get my refund as I have not received the product but it’s been more than 15 days I have not received any refund. Refund my money...
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S
Sudeshri
from Jamshedpur, Jharkhand
Jan 9, 2024
Jan 11, 2024
This thread was updated on Jan 11, 2024
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Customer care number is not responding

Customer care number is not responding and email is also not responding...
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S
Sumeem shafi khan
from Bandipora, Jammu and Kashmir
Jan 7, 2024
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Return my money on my account

Address:Nazcolony sector A nowpora bandipora
Website:Please refund my money

I have successfully returned my product but refund not initiated yet please solve the issue as soon as possible
Regards
sumeem khan
Contact no hidden
Returned product tracking I'd : hidden
Returned product order I'd: hidden
Order return date 30 December...
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N
nitinKap
from Jalandhar, Punjab
Dec 26, 2023
Dec 29, 2023
This thread was updated on Dec 29, 2023
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I have ordered a bed sheet and transferred the money...but after 10 mins I cancelled the order...I was waiting for my refund

Address:Monte Carlo Fashions Limited B-XXIX-106, G.T. Road, Sherpur, Ludhiana-141003, Punjab
Website:www.montecarlo.in

I have ordered a bed sheet and transferred the money...but after 10 mins i cancelled the order...i was waiting for my refund...i have tried to contact them through customer care numbers and email but havn't received any reply.

My Order Number : MC10291848
Date : December 14, 2023
Item Name : 23BS-MAGNUM-14 (Bed Sheet Double)
Item Price : 1, 205.00

Kindly Refund My Money...
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