Moon Goddess Couture — Product not delivered for more than a year

Address: Moon Goddess Couture K.C Abraham Master Road, 12th Cross Rd, Panampilly Nagar, Kochi, Kerala 682036 PH: 8139014865 GSTIN: 32ASXPJ1558P1ZZ

I ordered a product from the Moon Goddess Couture online website on February 20, 2025. Till date, I've not received the product, and they are not responding to the calls and messages as well