Morning Star Travels — Dropping Point Issue and Reckless behaviour of Driver and Staff

Initially i booked 10.30PM morning star service from Ponnur to Hyderabad.My dropping point was Professor CR RAO Road.After my booking is conformed. I got call from Chirala Morning star ([protected])office.They told 10.30PM service was cancelled.So, they provided 10.10PM service.But without my concern they changed dropping point.During the time of Dropping Driver and cleaner are giving reckless answer regarding Dropping.They Dropped me on Lingampalli(after 2hrs). I need refund for this loss.
Dear Passenger, Bus Journey details from Ponnuru to Hyderabad on 14/06/2023 are PNR: PT1036868, Seat No: D2, Boarding:Ponnuru at 10:10 PM, Address:Ponnuru, Bus No: AP-39-TA-1879 and Driver details: Venkata Rama Rao Jampana, [protected] and Checking Inspector: and Pickup Url: -- http://www.morningstartravels.in/, Helpline:91 [protected], Stage Contact number: - MORNING STAR TRAVELS