Oswal Auto — poor service delivery and poor poor performance and poor service

5 Reviews
Newdelhi, India
 deepak sharma500
i was purchased yamaha r15 bike from oswal autos, a-20, k.t. karnal road, azadpur, delhi.
a big problem is that heavy engine sound comes after 21 month after i contacted yamaha ajencies ( oswal auros) and they tell u should have do the service of this bike than i serviced my yamaha bike...after service no any good result i hav got...
i have also contacted to yamaha customer care for this issue but she ignored and havent registered my complaints, customer care executive name : m/s sudha.
i wanna requested to yamaha organisation plz provide good service quality and good suggestion for own valuable customer...

motor type: R15
purchased date:[protected]
Engine no: 38b1027164
chechis no: me138b013b2027094.

customer name : deepak sharma.
contact no: [protected], [protected]

Complaint Status

[Sep 27, 2013] Oswal Auto customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

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Dear Sir,

Thank you for writing us. Your Customer complaint number is IC-07808-G5N3

We will respond to you within 48 working hours. Please ensure your Name, Contact Number and the Feedback Number is mentioned in all your communications with us in order to ensure faster resolution.

You can also contact us at the Customer Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.
You are requested to add the following email address to your Address Book: [protected]@yamaha-motor-india.com
plz responce me fast
Dear sir/mam

i just want to say that i am very fed up from like that kind of service offered from ur side, if like that services will be continued after selling the product, that i think it is not good. i am compale to say like this, bcoz custmor care executive is not responding in a proper manner, they are only giving time to the complaints, rather than try to solve them, and service centres are only interested in fetching the money, by saing that u required a service, they not capable in finding the appropriate error in the product, and specially after expiring the warranty period, they are not showing the interest in the product.

so please look into the matter and do the needful asap

Dear Sir,

Your complaint has been closed on 1st-Oct-2013.We thank you for providing your valuable feedback. We value your inputs and necessary actions have been taken to meet your concerns.

We understand and sincerely apologize for any inconvenience we have caused to you.
If you have any further queries, please feel free to contact us at[protected]

Dear Sir.

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    Oswal Auto - poor service delivery and poor poor performance and poor service

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