MSEB — Behavior was rude and abuse to consumer

I live in ram nagar, chandrapur and during lock down there were no out let to pay electricity bill and now in june 2021 when lock down is lifting different phases, MSEB employees are coming to remind and cut electricity with out any warning. they just visit and cut the electricity.

During lockdown financial condition of people is not that good and need time to pay bills.

With lockdown just lifted not even for 10 days MSEB employee Mr. S. Kapse (head Ram nagar Division) Mob:[protected]
is instructing his employees to disconnect electricity of targeted people on the out standing list (not every one just a select few)
and ask them to pay the bill on same day and that also whole amount where as MSEB has option of partial amount payment.

This employee speaks rudely when spoken to for extension and also when explained about the financial situation during covid and lockdown he adds and I quote "I am not responsible for covid or the lock down ".

During nation wide crises like covid electricity is basic requirement of people and MSEB employees not complying to any request or extension just walk in and cut the electricity on order of there superior is just unacceptable.

during pervious lock down we paid huge electricity bills on priority as soon as the lockdown was lifted but people like Mr. S. Kapse who take pride in imposing their power on people need to be stoped.

I request for strict action against this employee.