Msedcl — Cable fault in service connection to housing society

Address:Thane, Maharashtra, 421503
Website:mahadiscom

From last 10-15 days, there was frequent power failure in our society. Problem is fixed by providing temporary connection from nearby pole. Company staff told us that, service cable i.e. transformer to society junction box is faulty and should be replaced. Asst Engr. told us to get it done from your choice.(verbally).For this road is to be excavate.He told us to get permission for excavation from concerned authority on your own.Now question is whose responsibility is of this and who should bear the cost?
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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We have received the zero bill with only tax amount in bill. When we have checked the meter rediing with previous and current it was found that the meter is working fine. Kindly check and remove the issue. Our area is Sector 19C, koparkhairane, Navi mumbai.

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    +91 22 2261 9300
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    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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