Msedcl — Regarding meter reading and bill

Address:

Dhule

Since July they are taking readings regularly bt bill showing reading not available.why so?meters were unnecessarily changed in March . reading s are 898 in August 1209 in October respectively.as my parents are senior citizens they won't able to submit it online.but the person regularly taking reading since July then why so?they have sent bills for 34 units every month we complained about it.we paid the bill as well.bt then why I will pay sudden overed amount.senior officer not available to resolve the issue and junior people's not ready to entertain.as a senior citizens its harassment of ours.