[Resolved]  Msrtc — Booked Semi Luxury ticket but became regular & Conductor don't have Complaint Book

Address:

Raigad, Maharashtra

I had booked two tickets - Journey date 14th Aug'14 Dadar East to Murud & Maitri park - Murud semi luxury tickets but bus became regular. We wish to travel by Semi Luxury bus hence we had booked but there was no another option hence travelled by ordinary bus. Please send the reasons for the same. Bus time 7.30 from Mumbai Central Mumbai Central to Murud Bus no. MY 20 DL 0430 I had asked the Conductor for Complaint book but he said don't have as he is new in organisation. Conducted has refunded the amount but calculation was not given by him hence requesting you plesae send that details for my reference.