[Resolved]  Msrtc — Improper service and misbahavior at Sakharpa Bus Depot - Maharashtra

Address:

Raigad, Maharashtra

I was traveling from Sakharpa to Mumbai by Lanja Mumbai bus on[protected]. My bus timing was around 7.00pm and reached there by 5.30PM. That time depot was over crowding by passengers. Almost there was no seating place to relax. If I am not wrong temperature that day was not below 45 degrees and all the three fans at stand was in off condition. Control room door was locked. After same time one person with Khaki uniform has open the control room door hence I requested to on the fan but he avoid me saying his boss is not available and he can not on the fan. And immediately locked the cabin. After some time one tall man in civil dress has come and open the cabin. This time also requested to on the fan but he arrogantly reply that he can not on the fan after 5.00Pm and he has such instruction from his seniors officials who seating in Deourukh. I requested to give their seniors telephone no but he refused to give the number. Also he was not ready to share his name also. After 5 -10 minutes he has left the depot. After 20 minutes one person has come in civil dress, open the cabin, on only tube lights and locked the cabin. Please think about the children and women's seating there in such high temperature without fan in spite fan was available there in stand. I was there for one and half hrs and seen there is no body attendant of MSRTC in the depot. Horrible thing is one drunk man in half pant was guiding the peoples and controlling the traffic. Because such attitude of MSRTC staff most of the passengers are preferring trains or private bus services.