Msrtc — Money was not refunded

Address:

Pune, Maharashtra

Sir, I have done online reservation on MSRTC site for bus from pune to mumbai. I added the account details. The money was deducted but then it showed cannot load page and my ticket was not done. Amount of Rs.379 was deducted from my account which i was told from MSRTC customer care will be refunded in 10 days but I didnt get it yet. Please look into the issue and provide the refund amount asap. Thankyou,