Msrtc — Pune To Thane

Address:

Pune, Maharashtra

Hi, I have booked ticket for my family from Indira college to Vandana talkies (last time) the timing was 11:25AM (because of some work only this timing is available on 11th hour) in the booking ticket. It was the month of MAY every body understand the temperature of the PUNE city in the Month of MAY. We all are waited till 1:40PM still the Thane bus is not reaching the Indira stop. We called 2 times to the call center[protected] they always told bus will reach in 10 min. When I tried for 3th time they disconnect my phone after half an hour tried phone is OUT of SERVICE. And such experience happen 2-3 times. Also ask co-ordinator at the Indira stop as usual they rudely behave and instead of help us they misguide to providing the wrong number. Also experience like when You book ticket of HIRKANI bus they merge 2-3 buses and tell us to adjust even we booked our seat. Unnecessarily accept the last seat. More over they offer us to go by the Shivneri to increase their business . How ridiculous the MSRTC service is ? If You are not providing the service properly let it handle by private bus with affordable prize. VERY BAD EXPERIENCE WITH MSRTC.