Mswipe.com — in spite of surrender request raised - money is getting deducted from account unwanted continuously

bhandariR

from Pune, Maharashtra

Address:

Pune, Maharashtra, 410506

I am a customer of MSWipe - and NOT hapy with the service == POST GST and the plan changed, keeping mswipe was more of a burden and overhead on monetary wise instead of better for customer . I opted for surrender of the MSwipe and INSPITE of COMPLAINTS MANY times - Money is being deducted from my account which is incorrect - the service person has not come to collect machine SINCE LAST 3 months.

Money is deducted from MSWipe

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Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Mswipe Technologies Customer Care's response Dear Mr.Bhandari,

Kindly share your registered mobile number or device id so that we can help you in better way.

May 05, 2018

Updated by bhandariR Very Pathetic service ... It's been many MONTHS surrender service have been registered but Money is getting DEBITED.. and no response from MSWIPE

Its [protected]
Complaint number TBK01472394 and so on I have a long list of calls made in last months..Customer care is NOT all responsive ...they just me a new date each time to collect the machine
It been more than 5 months the surrender request was made.

Bad service ... very frustrated ! Pathetic customer care response. MONEY is being Debited each month unwantedly

Not at all happy wih the resolution process