Mswipe Technologies Complaints & Reviews

3 days payment stopped with a false reason given kyc incomplete
More than ₹90000/- on hold

Sir,
I visited a dentist in Mumbai on 8th Dec 2022. For payment he shared a Mswipe link with me. I made payment on the link via mobile using netbanking, on completion message displayed on mobile screen was "Oops an error occurred". So I tried again and same message appeared. I received sms from bank that amount of 8000 is deducted twice.
On checking with dentist he told that he has not received any amount of 8000 twice.
I contacted bank they told that your payment was successful with the biller. So if payment was successful then to whom it has been credited I want to know the account holder and how to contact him.

My email anurag.[protected]@gmail.com
Mobile [protected]
alternate landline number [protected]

Sir,
I visited a dentist in Mumbai on 8th Dec 2022. For payment he shared a Mswipe link with me. I made payment on the link using netbanking on completion message displayed on mobile screen was "Oops an error occurred". So I tried again and same message appeared. I received sms from bank that amount of 8000 is deducted twice.
On checking with dentist he told that he has not received any amount of 8000.
I contacted bank they told that your payment was successful with the biller. So if payment was successful then to whom it has been credited I want to know the account holder and how to contact him.

My email anurag.[protected]@gmail.com
Mobile [protected]
alternate landline number [protected]

Hi i am writing here about Mswipe Technologies regarding my payment which they hold since a month. Actually payment was split payment into two parts by same costumer and same card. The next day mswipe put it on hold and ask invoices and kyc of costumer. I provided them all the detail like gst invoices, Pod, Aadhar Pan of costumer. But mswipe still manipulating my money. still no positive response from mswipe. Mswipe is sucking blood of merchants.

I made two transactions at a merchant which showed as failed but I still got charged. Attached are transaction messages.

Hi,

My name suriyakala On nov 14th i made a pos swipe at girishwari hospital for rs2000 exact time 12:49:37 PM but that in girishwari hospital swipe machine it shown as transaction failed and no recipt of sale came .

Since the transaction failed i again paid thd amount throught paytm and waited for reverse of that transaction. But amount not received so raised complaints in rbi now from your end providing receipt...

Its totally fraud going on Mswipe is holding my amount due to some other fraud dispute transactions of 22Oct 22.

Never use their swipe machines
1.I have shared the Invoice of 22nd Oct rupees 50, 000 as an evidence which we give to all our happy customers at the time of purchasing products in our store .If needed i can share all other invoices as well to support this bad situation.

2.There is no bank seal...

Hi,
I have been in contact with one of your executive (Aditya) and had informed him him a couple of times regarding our issue which is we are unable to do any international transaction in our mswipe machine.
I was given a false promise that a callback will be arranged to resolve the issue on the same day but never received one.
Asked him multiple times to activate the service ASAP but now he has stopped answering my calls too.
Today I had 2 international patients but had to send them back without service as the transaction didn't go thru. It was very embarrassing.
Also tried reaching out the service centre in the toll free number provided but it is of no help .
Kindly look into this matter as soon as possible or please arrange a call from someone who can really help.
Contact number - [protected]
Waiting for a revert.
Regards,
Dr. Shweta Jadhav

Last few days i have been sending mails at customer care. One person contacted yesterday at 12:54 pm but no further action was taken. When I called him today, he was soooo rude and told me to do whatever I can and he won't help.

[protected] registered mobile number
johari mal gyani ram kasera

i am trying since 6 months to active my card but all efforts goes into vein
activate my card asap
kit no. [protected]
card [protected]

Tran dscp : ach/tp ach mswipe tech/56103
Tran Date : 15/10/2022
Tran Amt : 1000...

I already I closed my mswipe account .why u putting cheque in my account

Mswipe tecnology pvt company delete my account on there platform last time I purchase new device some conclusion create so company deactivate my account without any giving intimation so please help me my number is[protected]

Here is my last conversation with Mswipe customer care through email

Mswipe : As checked, your device [protected] is still with you. Hence, it is active in the system.

Customer : What is the last transaction date ?? On this device I stopped using the device 2 to 3 years because it stopped working and Mswipe failed to provide support.

Mswipe: Request you to surrender the device to avoid further...

Hi

I made a payment to a vendor using mswipe QR code scanning from Google pay on 24 August 2022. The transaction failed all 3 times for my credit card. So I made the payment throught another bank account. After sometime my credit Bank statement showed all three transactions have took place and the.money has been debited . The money is not recieved by the vendor.
I also contact the credit card bank and the bank says its...

1.. We have TWO LOCATION for our business in Pondicherry, under the same COMPANY. At each location we have ONE MSWIPE DEVICE. Since the management is separate for each location, we have been REPEATEDLY asking Mswipe to SEPARATE THE ADDRESS, EMAIL, PHONE NO. CONTACT PERSON for each location but despite submitting all documents, THEY ARE UNABLE TO DO THE SIMP, E PROCESS O[censored]PDATING THEIR RECORD.
2. Every time we reach out to them, we...

Dear Mswipe team,

I tried calling customer care number but after selecting all the options it takes endless time to get through to you customer care executives.

Please try to understand that your terminal for card swipe is the only means for us to collect card payments. We really feel your machine and services are getting unreliable.

So please look into this as high priority as we do not want...

Hi sir/madam, I purchased POS device in the year 2016 (during demonization) from Mswipe technologies by their agent and the same was surrendered in 2017 June.
Suddenly, in the year 2021 december, my account was debited Rs.350/- by ECS initiated Mswipe, Again Feb 2022, March 2022 and April 2022 my account was debited Rs.350/- by each transaction. After notice it I called Mswipe, but no proper reply. In this circumstances, unexpectedly,...

Yesterday i did a 100rs transaction to check whether money reflects on my account or not...but it did not reflect & status says on hold for what purpose...such a pathetic service i ever saw

Mswipe machine not working system hauler ikek tampher not resolved it’s been one week no response from the company