[Resolved] Mswipe — Not releasing payment which is made on 25th dec
R
Rajeev K V
from Gurgaon, Haryana
Address:
560045
My name is Rajeev and this is regarding the issue of pending money to be transferred from Mswipe.
MSWIPE Machine ID :[protected]
Registered Mobile no :[protected]
Here with I'm pasting the complete transaction credit history of payments for your ref, I'm sending all these details after the communication
with Mr. IRFAN (MSwipe Representative) and ref no is TBK00192223.
25 Dec 2015 : 410000 : Swiped
28 Dec 2015 : 244561 :Credited
On 28th Dec I have received a message that 160000 was put on hold, which is of 110000 + 50000.
28 Dec 2015 : 110000 + 50000 Hold
After sending both invoice on 29th 110000 got credited after deducting commission from your side.
29 Dec 2015 : 107606 : Credited
30 Dec 2015 : 55000 : Swiped
31 Dec 2015 : 53803 : Credited
31 Dec 2016 : 90000 : Swiped
02 Jan 2016 : 88042 : Credited
However the 50000 which I swiped on 25th Dec 2015 is still pending with you. Hence I'm sending the Invoice of both 50000 (One is credited and
one is Pending) and bank statement along with this for your ref.
Also attached all the Ref No which I got after the communication with the MSWIPE team.
TBK00192223 : 04 Jan 2016
TBK00191756 : 03 Jan 2016
TBK00187570 : 31 Dec 2015
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Complaint marked as Resolved
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2016
Mswipe Technologies Customer Care's response Hello Rajeev, As per our response to the same message to us on Facebook, our Helpdesk team is already investigating this issue. Please bear with us. The concerned team member will contact you shortly
Verified Support
Jan 05, 2016
Mswipe Technologies Customer Care's response Hello Rajeev, Please confirm that the issue is resolved
Verified Support
Jan 12, 2016
Mswipe Technologies Customer Care's response Hello Rajeev, as per our records, our Helpdesk team has released your payment and the issue is resolved. Please confirm the same
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