[Resolved] Mswipe Technologies — amount deducted from bank, but transaction failed

k.d.v.s.s.swamy

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500084

Recently i did my card swipe in a gym. Gym management is using mswipe for payments through card. On 2nd january 2018, i paid rs.1500/- as gym fee through card and amount debited from my bank account, but transaction failed (Timeout). And gym management is saying that they got response as transaction failed message from mswipe and amount not credited into their account.

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Feb 26, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Mswipe Technologies Customer Care's response Dear Sir,

Please provide us with the device id or the registered mobile number of the device on which you swiped your card so that we can assist you in better manner.

Verified Support

Jan 19, 2018

Mswipe Technologies Customer Care's response Since there has been no response from your end, we consider that your issue has been resolved and hence closing this case .

For further details you can call us on[protected] or mail us at [protected]@mswipe.com .