Mswipe Technologies — amount stopped without any reason
V
Vishwanath Ch
from Narasaraopet, Andhra Pradesh
Address:
Mumbai City, Maharashtra, 500058
Website:
www.mswipe.com
Hi,
I used your swiping machine on 17th may 2018 with charge amount of rs. 25000/- and 18th of may 2018 with 20000/-. Both amounts were not credited into my account. When i check with customer care they asked me to send kyc documents,. Sent all the required documents on 22nd and not yet credited. Receiving emails from payments team saying that send documents repeatedly i almost called customer care center for 100 times. 15th day today that they kept the amount with them and using themselves. What is the right to them by keeping this amount 45000 with them without any notice priorly? I sent three times the kyc documents to email and 5 times to the whatsapp number they provided.
Requested to release the amount asap
Thanks
Vishwanath enterprises
[protected]
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Mswipe Technologies customer support has been notified about the posted complaint.
Jun 07, 2018
Updated by Vishwanath Ch Since 5 days after this complaint, there is no such update or any action initiated.
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