[Resolved] Mswipe Technologies — applied for mswipe on 24.08.2019 till not received the machine

Optik Hub

from Kolkata, West Bengal

Address:

700124

I paid rs.1770 for mswipe machine on 24.08.2019 at that time executive mr. Harshit and area sales officer pallabi roy said it will take 7to 10 days to install the machine but after the payment she never received any call or give any information. Till date i have not received it. So i repeatedly tell them to refund my money or sent a written mail for the update. But they never did it. So i request u to help me regarding this issue. Because i need the machine urgently. If they can't provide the machine they should refund my money. I am highly unsatisfied with the service of mswipe and of course with the area sales officer and team.

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Nov 14, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, We unable to identify your new application as the details share by you hence request you please share the below mention details it will help us to resolve your issue

Date of application:
Application Name: [Mentioned in Application Form]
Application Number: [IF Provided ]
Register Mobile Number: [Mentioned in Application Form]
Payment Mode: Swipe/Cheque
Total Amount:
Cheque No:
RR No (Card Swipe):

Awaiting for your response to help you further.

Still if you have any query or for further assistance please call on[protected] or write to us at [protected]@mswipe.com.