[Resolved]  Mswipe Technologies — card swiped twice from my debit card as first time it was declined

Hi,
My debit card was swiped twice through mswipe from a shopkeeper, as the first transaction for her showed declined. But my bank transactions says the amount is debited twice. Please let me know how could you reverse my payment.
So my transaction of 1600 was done twice through mswipe and i was deducted twice. The lady with whom i purchased the product says she got only one time, that amount is received. I am not sure how should i get my money back
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Nov 2, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,

Sorry for the inconvenience caused to you.

You are requested to kindly share the Merchant (Shopkeeper) details with us for further investigation.

Awaiting for your response to help you further.
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