[Resolved] Mswipe Technologies — Cash being deducted without use of the machine | |||||
I had requested the Mswipe in August 2015 to stop the payment against the machine [protected] as I have not been using it. The issue was processed successfuly & there were no deductions against the same. Somehow 2 months later they deducted the 2 months monthly rental & by the time they resolve the issue the rent for the month of October 2015 has been deducted as well. Upon calling them, they raised a ticket Tbk00133171 & mentioned that the issue will be resolved within 24hrs & the amount will be refunded too. Its almost a week now & i havent heard back from them. The CSR executive is pretty lame to not even answer my emails. Was this information helpful? | |||||
Complaint marked as Resolved
Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Oct 28, 2015 Mswipe Technologies Customer Care's response We regret the inconvenience caused to you. We are looking into this on priority and will get back to you shortly.
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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