Mswipe Technologies — change of account

Address:

Mumbai City, Maharashtra, 400706

I had requested for the change of bank account against my swipe machine, its being almost 10 days but yet there is no response.
I had already given the required documents on [protected]@mswipe.com as guided by the executive, but yet the request is not being processed.
Its very urgent for me to change the account r else i need to stop using the machine and surrender it.