[Resolved]  Mswipe Technologies — created request to discontinue service one year ago, still they are debiting monthly rental from my bank account

Address:	600082
Website:	mcr.mswipelive.com/Bridgepay/retrieve_receipts.html

My user id is ms256094.
We called the customer care and requested them to discontinue mswipe services in may 2017. They approved the request, but still they are debiting monthly charge of 300. We did not notice until dec 2017 that the money is getting debited. Also, when the balance in account was less than 300, they did not debited. When i called the customer care they said, action will be taken, money will be refunded and they will not debit the money anymore.
Their representative came the next week and said action will be taken. Yesterday when i saw the statement, i could see that they are still debiting 300 per month. When i approached the bank to stop the payment, they say that this is ecs and it cannot be stopped from the bank's end.
The complaint number is tbk01457524. Attaching the screenshot of money debit message from bank. Worse is until i made the second complain, i was able access my mswipe account online and see the debit details. Yesterday when i tried to login, it said invalid account number. Looks like my details have been removed but the money is still debited. The money that was already debited is not yet refunded.
Not sure how to stop these guys from looting me. Is there any way to stop this?
S. Ramachandran
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