Mswipe Technologies — credit card amount debit but not credit in merchant account

Itinder

Address:

M swipe company

I pay amount 10000/- 10000/- and 5000/- total 25000/- on dtd 04 may 2020 to merchant gagan bakers.25000/- debit from my credit card. But merchant gagan bakers received only 15000/- in his account..10000/-not credit in merchant account... Mswipe send him message it's under review.
M swipe company say amount refund back to customer with in, 72 hours but 9 day's spend no amount credited in my credit card till the time. They not pick the call even..

I think they make fraud.. If they not resolved the issue i put case in court and claim 2 lakh for harrasment me.

I from amritsar city. Kindly provide me the solution.

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Mswipe Technologies customer support has been notified about the posted complaint.

May 13, 2020

Updated by Itinder M swipe company provide the solution as soon as possible otherwise I take seriously action on your company.

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Comments

Itinder

Merchant name is Gagandeep Bakery.. From Amritsar

And me customer name is Itinderpal Singh from Amritsar.

I put compaint against M swipe company

What is this stupidity of M swipe company why they approved debit amount from credit card and after that put in under review.
M swipe company they not provide the solution and not pick the call.only one time they pick the calll and they said amount refund back to customer credit card with in 72 hours. But 9 day's spend not any response and not amount refund back to my credit card. This makes both the merchant and customer harrasment only. If they not provide the solution we put FIR againstM swipe company and claim for 2 Lakh for harrasment.